Table of Contents

Acknowledgments xiii

PART ONE Making Sense of Organizations 1

1 Introduction: The Power of Reframing 3

2 Simple Ideas, Complex Organizations 23

PART TWO The Structural Frame 41

3 Getting Organized 43

4 Structure and Restructuring 69

5 Organizing Groups and Teams 95

PART THREE The Human Resource Frame 113

6 People and Organizations 115

7 Improving Human Resource Management 137

8 Interpersonal and Group Dynamics 161

PART FOUR The Political Frame 183

9 Power, Conflict, and Coalition 185

10 The Manager as Politician 205

11 Organizations as Political Arenas and Political Agents 225

PART FIVE The Symbolic Frame 243

12 Organizational Symbols and Culture 245

13 Culture in Action 271

14 Organization as Theater 285

PART SIX Improving Leadership Practice 303

15 Integrating Frames for Effective Practice 305

16 Reframing in Action: Opportunities and Perils 323

17 Reframing Leadership 337

18 Reframing Change in Organizations 371

19 Reframing Ethics and Spirit 393

20 Bringing It All Together: Change and Leadership in Action 407

21 Epilogue: Artistry, Choice, and Leadership 431

Appendix: The Best of Organizational Studies 435

Notes 439

Bibliography 441

The Authors 483

Name Index 485

Subject Index 497