Table of Contents
Introduction 1
Part I: Getting Started with Project Management 7
Chapter 1: Project Management: The Key to Achieving Results 9
Chapter 2: Knowing Your Project’s Audience: Involving the Right People 29
Chapter 3: Clarifying What You’re Trying to Accomplish — And Why 51
Chapter 4: Developing Your Game Plan: Getting from Here to There 77
Part II: Planning Time: Determining
When and How Much 105
Chapter 5: You Want This Project Done When? 107
Chapter 6: Establishing Whom You Need, How Much, and When 143
Chapter 7: Planning for Other Resources and Developing the Budget 165
Chapter 8: Venturing into the Unknown: Dealing with Risk 177
Part III: Group Work: Putting Your Team Together 197
Chapter 9: Aligning the Key Players for Your Project 199
Chapter 10: Defi ning Team Members’ Roles and Responsibilities 213
Chapter 11: Starting Your Project Team Off on the Right Foot 235
Part IV: Steering the Ship: Managing Your Project to Success 255
Chapter 12: Tracking Progress and Maintaining Control 257
Chapter 13: Keeping Everyone Informed 281
Chapter 14: Encouraging Peak Performance by Providing Effective Leadership 301
Chapter 15: Bringing Your Project to Closure 315
Part V: Taking Your Project Management to the Next Level 327
Chapter 16: Using Technology to Enhance Project Planning and Management 329
Chapter 17: Monitoring Project Performance with Earned Value Management 343
Part VI: The Part of Tens 359
Chapter 18: Ten Questions to Ask Yourself as You Plan Your Project 361
Chapter 19: Ten Tips for Being a Better Project Manager 365
Appendix: Combining the Techniques into
Smooth-Flowing Processes 369
Index 373