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Overview
John Adair's 100 Greatest Ideas for Effective Management is the first in a new series of titles from the noted business expert. Focused on concise, practical, and straightforward business wisdom, the series offers the kind of real-world insight that business leaders thrive on.
Short, punchy, and packed with real solutions, this book provides 100 proven and effective ideas for business managers, whether they manage a few people or a few hundred, and whether they work for a small firm or a Fortune 100 giant.
- Proven, practical business wisdom for managers
- The first in a new series from renowned business authority John Adair
- Quick bites of business wisdom for everyday management success
For real management wisdom from a proven expert, John Adair's 100 Greatest Ideas for Effective Management offers everything you need to be your brilliant best.
Product Details
| ISBN-13: | 9780857081780 |
|---|---|
| Publisher: | Wiley |
| Publication date: | 08/15/2011 |
| Series: | John Adair's 100 Greatest Ideas... |
| Pages: | 288 |
| Product dimensions: | 5.30(w) x 8.40(h) x 0.80(d) |
About the Author
Table of Contents
Preface xi
Part 1 Understanding Your Role as Manager 1
Sixteen Greatest Ideas for Effective Managership 3
Idea 1 A brief history of managing and being a manager 4
Idea 2 Case study - Henri Fayol 6
Idea 3 Understanding groups and organizations 9
Idea 4 The central functions of leadership and management 12
Idea 5 Eight functions for brilliant managers to master 13
Idea 6 Leadership (1) and leadership (2) 15
Idea 7 Leaders and followers 17
Idea 8 What gives you the right to manage? 19
Idea 9 What you have to be or become 21
Idea 10 What you have to know or learn 23
Idea 11 Levels of business leadership 25
Idea 12 Can you manage people? 27
Idea 13 You don't need charisma 28
Idea 14 Case study — Xenophon 30
Idea 15 Four stages of learning to lead and manage 33
Idea 16 A vision of excellence 36
Eight Greatest Ideas for All Managers 37
Idea 17 25 qualities of excellent managers 38
Idea 18 The good business leader 40
Idea 19 Integrity 42
Idea 20 Calm judgement 44
Idea 21 Foresight 47
Idea 22 Decisiveness 49
Idea 23 Imaginative thinking 50
Idea 24 Intellectual humility 52
Follow-up test 55
Part 2 Managing for High Performance 57
Eleven Greatest Ideas for Managership Skills 59
Idea 25 Defining the task 60
Idea 26 Thinking clearly about objectives 63
Idea 27 Planning 66
Idea 28 The decision-making continuum 69
Idea 29 The planning/implementation ratio 72
Idea 30 Briefing 74
Idea 31 Controlling and coordinating 76
Idea 32 Evaluating 78
Idea 33 Supporting 81
Idea 34 Six principles for motivating others 83
Idea 35 Setting an example 85
Seven Greatest Ideas for Team Leadership 87
Idea 36 Your role as team leader 88
Idea 37 Achieving the task - with a team 90
Idea 38 Building the team 92
Idea 39 Developing the individual 94
Idea 40 Case study - John Hunt 96
Idea 41 Eight hallmarks of a high-performance team 98
Idea 42 A very short course on leadership 101
Ten Greatest Ideas for Operational Business Leaders 103
Idea 43 The generic role of operational leader 104
Idea 44 Organizations as communication systems 106
Idea 45 Information flows 108
Idea 46 A listening leadership 110
Idea 47 How to manage meetings 112
Idea 48 Appraising performance 114
Idea 49 Case study - Constructive appraisal in action 116
Idea 50 Six steps for solving problems 118
Idea 51 Spot your problems early 120
Idea 52 Seven useful skills for operational leaders 122
Follow-up test 124
Part 3 Managing the Business 127
Nine Greatest Ideas for Strategic Leadership Skills 129
Idea 53 The art of being manager-in-chief 130
Idea 54 Seven functions of strategic leadership 132
Idea 55 Giving direction 133
Idea 56 Strategic thinking and strategic planning 136
Idea 57 Making it happen 138
Idea 58 Relating the parts to the whole 141
Idea 59 Building partnerships 144
Idea 60 Releasing the corporate spirit 146
Idea 61 Developing today's and tomorrow's leaders 148
Five Greatest Ideas for Practical Business Wisdom 151
Idea 62 The wisdom of business 152
Idea 63 The folly of business 154
Idea 64 Practical wisdom 156
Idea 65 Integrity in business decisions 159
Idea 66 To be a manager is a vocation 161
Follow-up test 163
Part 4 Managing Yourself and Your Time 165
Six Greatest Ideas for Managing Your Time 167
Idea 67 Reflective thinking 168
Idea 68 Ten principles of time management 170
Idea 69 Carry out a time audit on yourself 174
Idea 70 Six organizing ideas to improve time management 177
Idea 71 Delegate, delegate, delegate 179
Idea 72 Learn to say no 181
Eight Greatest Ideas for Decision Making 183
Idea 73 The mind at work 184
Idea 74 How intuitive are you? 187
Idea 75 Five steps in making a decision 189
Idea 76 A unisex model 191
Idea 77 Face the cannons 192
Idea 78 How to tackle systems problems 193
Idea 79 People decisions 195
Idea 80 A rock for decision makers 198
Eight Greatest Ideas for Communication Skills 201
Idea 81 The Communication Star 202
Idea 82 Six rules for effective public speaking 206
Idea 83 The art of listening 208
Idea 84 The model of conversation 210
Idea 85 Communication and relationships 211
Idea 86 Important, relevant or interesting 212
Idea 87 Practical presentation skills 214
Idea 88 How to handle feedback 217
Four Greatest Ideas for Delighting Your Customers 221
Idea 89 How to create a delighted customer 222
Idea 90 The art of building up goodwill 225
Idea 91 How to respond to customer complaints 227
Idea 92 Don't make promises unless you keep them 229
Follow-up test 231
Part 5 Managing Positive Change 237
Eight Greatest Ideas for Leading Innovation 241
Idea 93 Successful innovation 242
Idea 94 Team creativity in action 245
Idea 95 Harvesting ideas 248
Idea 96 Ploughing the ground 251
Idea 97 Market your ideas 253
Idea 98 Have a practice run 255
Idea 99 Make change incremental 257
Idea 100 Communicate to innovate 258
Follow-up test 260
Appendix 261
About John Adair 263
Index 265