Table of Contents
Foreword xi
by Robert Levering Preface xv
1 Introduction: The Value of Creating Great Workplaces 1
SAS: Taking Care of Their Greatest Asset
2 Credibility: “I Believe in My Leaders” 27
PricewaterhouseCoopers LLP: Inspiring Excellence
Google: Finding the Googlers in a Very Large Haystack
3 Respect: “I am a Valued Member of this Organization” 61
General Mills: Developing Great Managers
SC Johnson: A Family Company
4 Fairness: “Everyone Plays by the Same Rules” 97
Scripps Health: All for One and One for All
5 Pride: “I Contribute to Something Really Meaningful” 127
Wegmans Food Markets: Prouvéd of Their Contributions to Communities
W. L. Gore & Associates: An Innovative Culture and a Culture for Innovation
6 Camaraderie: “The People Here Are Great!” 155
Camden Property Trust: Building a Fun Community for Employees and Residents
Microsoft: Geniuses Welcome
7 Global Perspectives: Great Workplaces around the World 183
8 Taking Action: Creating Your Great Workplace 203
References and Resources 223
Acknowledgments 225
About the Authors 229
Index 231